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Retail intelligence for quality & technical teams

Catch potential product defects with real-time customer review data

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Helping global manufacturers stay ahead of quality concerns with fast, shopper-led insights

Spot potential product quality issues faster

Don’t wait weeks for second-hand retailer feedback - spot issues as soon as they emerge
Get real time insight into quality concerns, from taste to packaging
Catch early warning signs with alerts on new review themes
Monitor NPD feedback to flag potential teething problems

Track customer review themes over time

One complaint is just noise - trends show you where to act
Summarise shopper feedback weekly or monthly for a clearer view
Identify recurring issues across products or regions
Track if product quality is impacting shopper sentiment

Benchmark product review feedback with the rest of the category

See how your reviews compare to the rest of the category
Compare star ratings and themes with key competitors
Understand if issues are brand specific or widespread
Get category context to prioritise product improvements to packaging or formulation


Fewer surprises. Faster fixes. Better products.
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